Since the City assigned staff and began a process for managing reported issues, 527 have been reported.<\/p>\n
The Scorecard (Jan 10th – February 28th)<\/p>\n
1 = average number of days for the City agencies to acknowledge issues<\/p>\n
4 = average number of days for issues to be fixed \/ closed<\/p>\n
35 = percentage of issues closed within one day<\/p>\n
More than 1 out of every 5 issues reported are in the area of Downtown Raleigh.<\/em><\/strong><\/p>\n Downtown residents have really appreciated how this tool can make a difference in their neighborhood.\u00a0 Issues that they may have tolerated for years are suddenly being fixed!<\/p>\n Haven\u2019t yet used this tool?\u00a0 It\u2019s easy. \u00a0<\/em><\/strong><\/p>\n Go to our original blog post<\/a> to learn how simple it is to use.\u00a0 Download the mobile app<\/a> and you\u2019re ready to go.\u00a0 Don\u2019t have a smartphone?\u00a0 No problem.\u00a0 Report your issue directly from our website<\/a>.<\/p>\n And you can do much more than just submit your issues.<\/em><\/strong><\/p>\n SeeClickFix is more than a tool to simply report issues, it\u2019s designed for use in neighborhoods.\u00a0 Residents can follow, comment and vote to get issues fixed in their own neighborhoods.\u00a0 Just register with SeeClickFix here<\/a>.<\/p>\n Once registered, all the issues you report and the comments you post will be associated with your account.\u00a0 You can set up a watch area<\/a>, and even use filters to follow issues reported by others that fall into certain categories (sidewalks, potholes, signs\/signals, street lights, litter\/garbage, graffiti, etc.).\u00a0 Whenever an issue is reported in your neighborhood you will receive an email alert, and you can choose to add your comment or vote to get this issue fixed.<\/p>\n The DLA has set up a Downtown Raleigh watch area.\u00a0 If you would like to follow all issues reported in Downtown Raleigh, just click here<\/a> and \u201cfollow this place\u201d.<\/p>\n The DLA acknowledges City Councilman, Bonner Gaylord, who first brought the SCF smartphone App to Raleigh, and Daniel Howe, from the City Manager\u2019s office, for coordinating the various city departments (Public Works, Police, Parks and Recreation, Waste Services, etc.) to ensure that all reported issues are handled efficiently.<\/p>\n It\u2019s often believed that urban living comes with a degree of grit and noise and inconvenience.\u00a0 \u00a0 SeeClickFix tells a different story.\u00a0 You do have a voice in your community, and now you know where to direct it!<\/p>\n
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